GEAR STORE
Welcome to our retail store!
Get river gear essentials before you hit water. Whether you're a seasoned pro or just starting out, we have everything you need to make your experience safe, enjoyable, and unforgettable.
PDFs STRAPS COOLERS SOTAR SWAG DOG GEAR BOOKS DRY BAGS THROW BAGS SAFETY GEAR OARS & PADDLES CAMPING GEAR MESH BAGS PUMPS THWARTS GIFT CARD
We provide a 30-day window for returns or exchanges. Your item must be unused and in its original packaging. Please note that a restocking fee may apply. Certain items, such as glue and chemicals, are non-returnable.
Once receive your returned item, we will promptly process your refund, minus any applicable restocking fees.
If you have any questions or concerns regarding your refund, our dedicated customer support team is here to assist you. Simply reach out to us at sales@sotar.com, and we will be happy to help.
At SOTAR, we understand that accidents happen. If you receive a defective or damaged item, we offer exchanges for the same item. Simply email us at sales@sotar.com, and we will guide you through the exchange process.
When it comes to gifts, we have you covered. If your item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.
If the item was not marked as a gift or the gift giver had the order shipped to themselves, we will issue a refund to the gift giver.
For your convenience, we offer shipping services to ensure your gear reaches you in a timely manner. Please note that shipping costs are non-refundable, and if you are returning an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
Thank you for choosing SOTAR as your trusted source for river gear and accessories. We look forward to serving you and helping you make the most of your outdoor adventures.